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STORE POLICY

Term and Conditions
Shipping Policy

Terms and Conditions

Delivery

Terms and Conditions of Old Fashion Closet

 

Effective Date: [01.December.2022]

 

These Terms and Conditions ("Terms", "Terms and Conditions") govern the relationship between Old Fashion Closet ("we," "us," or "our") and our customers ("you," "your") in relation to the use of our website oldfashioncloset.com ("Website") and the purchase of products from Old Fashion Closet. By accessing or using our Website and making a purchase, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Website or making a purchase.

 

1. Introduction

 

1.1 Welcome to Old Fashion Closet! These Terms and Conditions govern your use of our Website and the purchase of products from Old Fashion Closet. By accessing or using our Website and making a purchase, you agree to be bound by these Terms.

 

1.2 In these Terms and Conditions:

- "Old Fashion Closet," "we," "us," or "our" refers to Old Fashion Closet.

- "You" or "your" refers to our customer or prospective customer.

 

2. Purchases

 

2.1 To enter into a contract with Old Fashion Closet for the purchase of products, you must follow these steps:

- Add the products you wish to purchase to your shopping cart on our Website.

- Click on "Next Step" in the shopping cart to confirm your order details, including where you heard about us and your newsletter preferences.

- Provide your billing and delivery address and select your preferred method of delivery.

- On the "Payment Method" tab in the shopping cart, enter your card details.

- Click "Place Order" in the "Confirm Order" tab. At this point, your order will become a binding contract.

- We will send you an email with an invoice for the purchase, and a subsequent email confirming the dispatch of your purchase along with the corresponding tracking number.

 

2.2 You have the opportunity to identify and correct any input errors before placing your order by using the "Previous Step" link in the shopping cart.

 

3. Products

 

3.1 Old Fashion Closet may periodically change the products available on our Website, and we do not guarantee the continued availability of any particular product or type of product.

 

3.2 If you wish to be notified when a product is back in stock, you can add your email address to the waiting list. We will contact you as soon as the stock becomes available for dispatch.

 

4. Prices

 

4.1 The prices of our products are quoted on our Website and are subject to change without prior notice. However, changes in prices will not affect orders for which we have already sent you a confirmation of sale.

 

4.2 All amounts stated on our Website and in these Terms and Conditions are inclusive of VAT, unless otherwise stated.

 

4.3 In addition to the price of the products, you will be responsible for paying any applicable delivery charges, which will be notified to you before the contract of sale is concluded.

 

5. Payments

 

5.1 We use secure payment processing services to process payments through our Website, and we do not make any representation or warranty with regard to their service.

 

5.2 By making a purchase through our Website, you agree that payments made are at your own risk.

 

5.3 During the checkout process, you must pay the prices of the products you order.

 

6. Delivery

 

6.1 Please refer to our Delivery Policy on our Website for more information.

 

7. Returns and Refunds

 

7.1 We have a Returns and Refunds Policy that sets out the procedure for returning products to us and requesting a refund. Please refer to our Returns and Refunds Policy on our Website for more information.

 

8. Limitation of Liability

 

8.1 To the maximum extent permitted by applicable law, Old Fashion Closet shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses arising from or relating to these Terms and Conditions or your use of our Website.

 

8.2 In no event shall Old Fashion Closet's aggregate liability for any claims arising out of or relating to these Terms and Conditions exceed the total amount paid by you for the products purchased from Old Fashion Closet during the twelve (12) months preceding the claim.

 

9. Governing Law and Jurisdiction

 

9.1 These Terms and Conditions shall be governed by and construed in accordance with the law. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts.

 

Thank you for shopping with Old Fashion Closet! If you have any further questions or concerns, please don't hesitate to contact us.

Shipping Methods and Carriers:

We use DHL as our primary shipping carrier for all orders.

Shipping Locations:

We offer worldwide shipping, delivering to countries and regions across the globe.

Free Shipping:

Within Europe: We provide free shipping for all orders within Europe.

International: For international orders, a flat shipping fee of €14.50 will be applied.

 

Estimated Delivery Times:

Within Europe: Once your order is processed and shipped, you can expect delivery within 3-5 business days.

International: International shipments typically take approximately 5-7 business days for delivery.

Tracking Information:

We understand the importance of tracking your order. Once your package is shipped, we will provide you with a tracking number via email.

You can use the tracking number to monitor the progress of your shipment on the DHL website or through their tracking system.

Please note:

Delivery times are estimates and may vary depending on factors beyond our control, such as customs clearance or unforeseen delays.

Additional customs duties, taxes, or fees may apply for international shipments. These charges are the responsibility of the recipient and are not included in the shipping cost or the purchase price.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us at Oldfashioncloset2020@gmail.com.

Return and Refunds

Return and Refunds

Return Window:

Our return policy allows for returns within 30 days from the date of receiving your item. This means you have 30 days to request a return starting from the day you received your purchase.

 

Eligibility Criteria:

To be eligible for a return, the item must be in the same condition as when you received it. It should be unworn or unused, with all tags attached, and in its original packaging. Additionally, you will need to provide the receipt or proof of purchase.

 

Initiating a Return:

To start the return process, please contact us at oldfashioncloset@gmail.com. Note that returns sent to us without prior notification will not be accepted. If you have any questions or concerns regarding the return, our team is available to assist you.

 

Damaged or Incorrect Items:

Upon receiving your order, we urge you to inspect the items carefully. If you notice any defects, damages, or if you have received the wrong item, please contact us immediately. We will promptly evaluate the issue and work towards resolving it.

 

Exceptions and Non-Returnable Items:

Certain items are non-returnable, such as custom products (including special orders or personalized items). If you have any inquiries about the eligibility of your specific item for a return, please reach out to us for clarification.

 

Sale Items:

Unfortunately, we cannot accept returns for sale items. These purchases are considered final and non-refundable.

 

Exchanges:

If you wish to exchange an item, return the item you have first. Once your return is accepted, you can make a separate purchase for the desired item.

 

Refunds:

Upon receiving and inspecting your return, we will notify you about the approval or rejection of your refund. If your refund is approved, it will be processed automatically to your original payment method within 15 business days. oldfashioncloset2022@gmail.com to inquire about the status of your refund.

 

If you have any further questions or concerns, please don't hesitate to reach out to us at contact@oldfashioncloset.com.

FAQ'S

FAQ'S

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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